NOTICE INFORMING INDIVIDUALS ABOUT NONDISCRIMINATION AND ACCESSIBILITY REQUIREMENTS, AND NONDISCRIMINATION STATEMENT:
DISCRIMINATION IS AGAINST THE LAW
Triple-S Advantage, Inc. complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Triple-S Advantage, Inc. does not exclude people or treat them differently because of race, color national origin, age, disability, or sex.
Triple-S Advantage, Inc.:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, among others)
- Provides free language services to people whose primary language is not Spanish, such as:
- Qualified interpreters
- Information written in other languages.
If you need these services, contact a Triple-S Advantage Service Representative.
If you believe that Triple-S Advantage, Inc. has failed to provide these services or has discriminated in another way on the basis of race, color national origin, age, disability, or sex, you may contact:
PO Box 11320
San Juan, PR 00922-1320
Telephone: 787-620-1919, Ext. 4047, TTY: 1-866-620-2520
You may file a grievance in person, by mail, fax, or e-mail. If you need help filing a grievance, a Service Representative is available to help you.
You may also file a civil rights complaint with the Office of Civil Rights of the US Department of Health and Human Services, electronically through the Office of Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 800-537-7697 (TDD).
Complaint forms are available at:
ATTENTION: If you speak English, language assistance services are available to you free of charge. Call 1-888-620-1919 (TTY: 1-866-620-2520).
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電1-888-620-1919 (TTY: 1-866-620-2520)
ATENCIÓN: Si usted habla español, servicios de asistencia lingüística están disponibles libre de cargo para usted. Llame al: 1-888-620-1919 (TTY: 1-866-620-2520).
Last update: 10/04/2017