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Monday through Sunday, from 8:00 a.m. to 8.00 p.m.

Alianza Aurora Plus (HMO-POS)

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Why choose Alianza Aurora Plus (HMO-POS)?

A plan addressed to Retired and Pensioners of the Government of Puerto Rico and active members of the bona fide associations that associated with the Alianza por la Salud del Pensionado. This plan provides all the benefits of Original Medicare Parts A and B with Part D prescription drug coverage, without the need for referrals. Alianza Aurora Plus offers a reduction to the Medicare Part B premium of $100 per month, supplemental benefits, including eyeglasses, hearing aids, dental, erectile dysfunction medications, among others.

Who is elegible?

  • Beneficiaries with Medicare Parts A and B
  • Retirees/ Pensioners from the Government of Puerto Rico and eligible dependents, active members of the bona fide associations that constitute the Alianza por la Salud del Pensionado of the Government of Puerto Rico and that meet the categories of “retired” indicated in the Evidence of Coverage, are eligible for coverage under the Alianza Medical Plan, which includes medical, dental, vision and pharmacy coverage benefits. To be considered eligible, the retired person / pensioner must appear on the official lists of the corresponding Association or submit evidence of receipt of payment of the corresponding membership fee.
  • Residents living in one of Puerto Rico’s 78 municipalities
  • Patients who have not been diagnosed with end-stage renal disease (ESRD)
  • United States citizens or legal residents

For additional information about copayments, coinsurances and details about the benefits and restrictions that apply, please read the Evidence of Coverage and Summary of Benefits.

Some benefits of this plan:

  • $100 Monthly Reduction to Medicare Part B Premium
  • $0 Hospital Stay*
  • $0 Primary Care Physicians (PCP)
  • $0 Specialists*
  • $0 Laboratory* Tests and X-Rays
  • $0 Covered Prescription Drugs**
  • Preventive Dental Benefit
  • $2,000 every year for Comprehensive Dental Benefit.
  • $750 annually for prescription eyeglasses or contact lenses
  • $2,000 every 2 years for Hearing Aids
  • 18 one-way trips to plan approved locations
  • Point of Service Option
  • 4 supplemental nutritionist visits
  • Erectile dysfunction drugs
  • 48 hours of In-home support ***

 

*Copay/coinsurance applies for services in the Preferred Provider Network or preferred brands/manufacturers or SALUS. Other providers are available in our network.

**At the Preferred Pharmacy Network in Tiers 1, 2 & 6 during the Initial Coverage
*** -Benefit eligibility will be based on medical recommendation and meet certain conditions. See Summary of Benefits or Evidence of Coverage for details.

This information is not a complete description of benefits. Call: 1-833-779-7999 (TTY 1-866-620-2520) for more information. This is a brief summary for informational purposes and it does not replace or modify your Evidence of Coverage (EOC).

Important documents for you

Summary of Benefits (SB)

The Summary of Benefits tells you about some of the characteristics of the plan. It does not include all covered services or all limitations or exclusions. For a complete list of benefits, refer to the Evidence of Coverage.

DOWNLOAD SUMMARY OF BENEFITS

Evidence of Coverage (EOC)

The EOC gives you details about your Medicare health care and prescription drug coverage for the calendar year. It also explains how to get coverage for the services and prescription drugs you need. This is an important legal document.

DOWNLOAD EVIDENCE OF COVERAGE

List of Durable Medical Equipment (DME)

The Durable Medical Equipment (DME) list information about brands, equipment manufacturers and medical providers in this plan, as described in your Evidence of Coverage.

DOWNLOAD LIST OF DURABLE MEDICAL EQUIPMENT

Provider and Pharmacy Directory 2020

Provider Directory

This document provides you with a list of all our contracted health care providers such as primary care physicians, specialists, hospitals, outpatient facilities among other health professionals. This directory contains contracted providers and preferred network providers.

DOWNLOAD PROVIDER DIRECTORY

Pharmacy Directory

The Pharmacy Directory gives you a complete list of pharmacies in our network, which means that all of these pharmacies have agreed to fill covered prescriptions for members of our plan. This directory contains contracted pharmacies and preferred network pharmacies.

DOWNLOAD PHARMACY DIRECTORY

Drugs

Drug Formulary

The Comprehensive Formulary lists all the drugs covered by our plan. These drugs were selected in consultation with a team of health care providers and represent the prescription therapies believed to be necessary for a quality treatment program.

DOWNLOAD DRUG FORMULARY

Notice of Changes to Formulary

Our plan is required to provide notice about removals or changes in the preferred or tiered cost-sharing status of any Part D drugs included in the formulary.
* At the moment there are no changes to the form

Prior Authorization Criteria

Our plan requires you (or your physician) to get prior authorization for certain drugs. This means you will need to get our approval before filling your prescription. If you don’t get approval, we may not cover the drug.

If you need the information contained in this document in Spanish, you may contact Member Services at 1-888-620-1919, from Monday through Sunday, from 8:00 a.m. to 8:00 p.m. TTY/TDD users should call 1-866-620-2520.

DOWNLOAD PRIOR AUTHORIZATION CRITERIA

Step Therapy Criteria

In some cases, Triple-S Advantage requires that you first try certain medications to treat your medical condition, before covering other medications for the same medical condition. For example, if medication A and medication B both treat your medical condition, Triple-S Advantage may not cover medication B unless you have tried medication A first. If medication A does not work for you, then Triple-S Advantage will cover medication B.

If you need the information contained in this document in Spanish, you may contact Member Services at 1-888-620-1919, from Monday through Sunday, from 8:00 a.m. to 8:00 p.m. TTY/TDD users should call 1-866-620-2520.

DOWNLOAD STEP THERAPY

Guide for Over the Counter (OTC) Drugs and items

This guide includes over the counter (OTC) medications and health-related items that do not require a prescription to help treat injuries or illnesses. It contains a list of some commonly used drugs, but does not include all the drugs covered by the plan and some items that assist in your health care. This list was selected by a team of health professionals and represents the therapies of medications and non-prescription items that we understand are important to complement your treatment program with prescription drugs.

DOWNLOAD GUIDE FOR OVER THE COUNTER (OTC) DRUGS AND ITEMS

I am undecided. Please call me to provide some guidance.

By completing this form, you as a beneficiary or authorized representative agree to have one of our sales representatives contact you to discuss the products Triple-S Advantage offers under Part C. Please be aware that the person calling you is a Medicare employee or subcontractor. They do not work directly with the federal government. This person could receive compensation based on your plan enrollment.

This selection does NOT obligate you to enroll in a plan, it does not affect your current membership, and it will not enroll you in another Medicare plan.

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Last update: 01/09/2020

Member Service

1-888-620-1919

TTY/TDD users

1-866-620-2520

Monday thru Sunday,
from 8:00 am to 8:00 pm

Service for Providers

1-855-886-7474

Monday thru Friday,
from 8:00 am to 5:00 pm

TeleConsulta

1-800-255-4375

Teleconsejo

1-877-879-5964

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