this site demands javascript Skip to main content
Write your review
Arrow down

Call us

+
Call us

Sales Representative

1-833-779-7999

Your call may be directed and answered by a licensed insurance sales agent.

TTY/TDD Users

1-866-620-2520

Monday through Sunday, from 8:00 a.m. to 8.00 p.m.

Medication Errors

Definition

A medication error is any preventable event that could hurt you or make your treatment not work properly. This error can happen when your healthcare provider, you, or someone else is in charge of your medications.

The most common causes of medication errors are:

  • Hard-to-read prescriptions: If your doctor’s handwriting is hard to read, it can lead to mistakes.
  • Incorrect medication: It can be harmful if you get the wrong medication.
  • Incorrect diagnosis: If your doctor doesn’t diagnose your condition correctly, you might get the wrong medication.
  • Incorrect doses: Taking too much or too little medication can be harmful.
  • Miscalculated doses: This can cause incorrect dosing.
  • Incorrect administration method: Medications administered the wrong way can cause harm.
  • Free samples from your doctor: These might not be labeled clearly, which can lead to mistakes.

How can you report medication errors?

The tool provided by the FDA to report these medication errors is known as MedWatch. The MedWatch program is used to report safety information and adverse effects.

You may voluntarily report serious adverse effects, problems with product quality, and therapeutic equivalence failure of products regulated by the FDA.

To get more information or report a medication error you may access https://www.accessdata.fda.gov/scripts/medwatch or you can complete our medication error report sheet and email it to moc.e1758839471gatna1758839471vdass1758839471s@mar1758839471gorpr1758839471ud1758839471. You may also print it and send it via fax to 787-522-4005.

Member Service

1-888-620-1919

TTY/TDD users

1-866-620-2520

Monday thru Sunday,
from 8:00 a.m. to 8:00 p.m.

Service for Providers

1-855-886-7474

Monday thru Friday,
from 8:00 a.m. to 5:00 p.m.

TeleConsulta

1-800-255-4375

Dedicated TeleConsulta for TTY/TDD Callers: 711 | 1-855-209-2639

TeleConsejo

1-877-879-5964
loader