What is the Interoperability Rule?

The Interoperability Rule is a federal regulation that aims to make it simpler for you to get all your health information and share it with whoever you want. Soon, we will share with you all your health data that we have in our systems. What we will be sharing covers the period from January 1, 2016, until now. At that moment, all health plan, hospital and drugstore systems, and other providers that save your information will be able to communicate with each other.

You will be able to see the information through an app of your choice. You will also be able to allow access to those who you feel can help you with your health-related matters. Below we explain important facts that you should know about.

What will you be able to see?

You will have access to data about your medical visits, diagnoses, lab test results and private information about your health conditions such as HIV, treatments for drug use and mental health conditions. There may be a lot of information that you do not understand. You can clear up any doubts with the help of your family doctor. It is also important that your doctors have access, so they know all the treatments you are getting or have received before. As a result, they can better arrange the care you need.

How do you access your information?

As the owner of your data, you will be able to choose which app you want to use. Look in your phone or tablet's app store. These apps are known as APIs (Application Programming Interface) and there are many choices. You will also be able to choose from the list of apps that Triple-S has reviewed for data protection.

To give an app access to your information, it is important that you create an account in Mi Triple-S. Once you choose the one you want to use, when the app tells you, enter your Mi Triple-S username and password. If you later want to renew or deny access, you can do it at Mi Triple-S.

Keep your data safe

It is important to be careful when you give access to your health information. Use apps from reputable and well-known companies. Do not share passwords with strangers. Protect the privacy of your health conditions and treatments. This information is valuable, so keep it safe with the same care as you would protect your bank account information or your credit and debit cards.

Choosing an app is voluntary. You should check the risk involved in sharing data before giving access to your information. These apps are not necessarily covered by HIPAA, so carefully look over the privacy policy of the one you are thinking of using. Be sure to read these details:

• If the app can sell your information.
• How it will use your information and for what.
• What limits can you put on the use, sharing, and sale of your information.
• Aside from health information, what other kind of data it collects. For example, geographic location.
• How easy is it to end the use of the app and what is their policy for deleting your data.
• What security measures does it have to protect the privacy of your information.
• If there are mistakes in the information, what is the process to fix them?

If you think an app has wrongly used, revealed, or sold your information, you can send a complaint to the Federal Trade Commission (FTC) at: https://www.ftccomplaintassistant.gov/#crnt&panel1-1. You can also send your complaint to the OCR, the Office of Civil Rights, at: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf. If you understand there is a mistake in the data the app is showing, call us at 1-888-620-1919.

My Triple-S and your health information

Remember that through the Mi Triple-S portal you have access to a summary of your clinical profile in an easy and organized way. Even though Mi Triple-S is not an API, it gives you the information you need to make better health decisions. You control who will get access to your health information. You can give access to loved ones who support you in your health care. Your doctors can also have access to review it. Mi Triple-S also complies with the HIPAA privacy regulations.

At Triple-S our mission is to facilitate long and healthy lives. Our goal is to help you make good health choices and enjoy the lifestyle you choose. That is why we are committed to giving you with access to your health information. Always following industry, local, and federal best practices and regulations, and above all, protecting your privacy.