For information about our Disaster / Emergency Declaration Policy please click here.

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Everything you need to know about:

  • Triple-S Advantage
    What is Triple-S Advantage? What benefits does it add to traditional Medicare plans? Also includes information about eligibility, requirements, and coverage. Learn more
  • Medicare
    All there is to know about Medicare plans: who is eligible, its Parts (A, B, C, and D), requirements, and coverage. Learn more
  • Teleconsulta
    What is Teleconsulta? In what kinds of situations should you call? Who will be taking your calls and answering your questions? Read more about this service here.
  • No More Medicare Fraud
    Health insurance fraud, waste, and abuse affects us all! Help us detect it!
  • The Well-Being Experts
    Who are the well-being experts at Triple-S? What is their advice? Find this information and more here.

Provider Directory

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Member Services

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Join Triple-S Advantage

Cómo ser Agente Independiente?

Get in touch with our experts:

Sales Representative

1-877-207-8777

Your call may be directed and answered by a licensed insurance sales agent.

TTY/TDD Users

1-866-620-2520

Monday through Friday
from 8:00 a.m. to 8:00 p.m.

I am undecided. Please call me to provide some guidance.

By completing this form, you as a beneficiary or authorized representative agree to have one of our sales representatives contact you to discuss the products Triple-S Advantage offers under Part C. Please be aware that the person calling you is a Medicare employee or subcontractor. They do not work directly with the federal government. This person could receive compensation based on your plan enrollment.

This selection does NOT obligate you to enroll in a plan, it does not affect your current membership, and it will not enroll you in another Medicare plan.

Get to Know Medicare

Member Service

1-888-620-1919

TTY/TDD users

1-866-620-2520

Monday thru Sunday, from 8:00 am to 8:00 pm

Service for Providers

1-855-886-7474

Monday thru Friday, from 8:00 am to 5:00 pm

Teleconsulta

1-800-255-4375

Teleconsejo

1-877-879-5964

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At Triple-S, we are working to take care of your health

To guarantee the continuance of medical and pharmacy services for all of our members, we have eliminated the requirement for any referrals and pre-authorizations during this time of emergency.
We wish to advise all of our providers that our eligibility and electronic claims services are available.
Our Triple-S Advantage Customer Service area is available

Service Call Center:
787-620-1919 Monday thru Friday 8 am to 8 pm

Walk-In Service Center:
Main Office Building 1441 Roosevelt Ave. / Monday thru Friday 8 am to 5 pm

Caguas Monday thru Friday 8 am to 5 pm

Plaza las Americas Center
Monday thru Saturday from 9:00am-6:00pm Sunday – 11:00am – 5:00pm
At Triple-S, we have been by your side for over 55 years helping you to prevent and overcome adversities and as before, we will continue to do so.