We want to improve and provide you with a better service, so we would like to learn more about your experience on our website and get your feedback.
To guarantee the continuance of medical and pharmacy services for all of our members, we have eliminated the requirement for any referrals and pre-authorizations during this time of emergency.
We wish to advise all of our providers that our eligibility and electronic claims services are available.
Our Triple-S Advantage Customer Service area is available:
Service Call Center: 1-888-620-1919 Monday thru Friday 8:00 am to 8:00 pm
Walk-In Service Center: Aguadilla, Bayamón, Fajardo, Hatillo, Manatí Monday thru Friday - 8:00am – 5:00pm / Guayama Monday thru Friday - 8:00am – 4:30pm
Main Office Building 1441Roosevelt Ave. Monday thru Friday 8:00am – 5:00pm
Plaza las Americas Center Monday thru Friday 8:00am-7:00pm / Saturday 9:00am-6:00pm / Sunday – 11:00am – 5:00pm
At Triple-S, we have been by your side for over 55 years helping you to prevent and overcome adversities and as before, we will continue to do so.