What is the Star Rating Program?

Every year, the Centers for Medicare and Medicaid Services (CMS) evaluates the performance of plans offering Medicare Advantage coverage. CMS assigns plans a rating ranging from 1 and 5 stars, based on their performance on the measures included in the program. Some of these areas evaluated include:

  • How our members evaluate the health plan’s medical and health care services
  • How well preventive care and condition management is provided
  • How well the plan helps members with their prescription drugs

This evaluation is divided into health services and pharmacy services for our patients, resulting in an overall rating. This score may vary from year to year, and depends on member adherence to their medical care and treatment.

How do I help improve the star rating?

An important part of the Star Rating involves our member’s compliance with preventive screenings, the management of existing conditions, and the proper use of and adherence to medications. We encourage you to consult your primary care physician or trusted doctor to undergo your preventive screenings. Your doctor can assist you with options for managing your conditions.

What are preventive measures?

Preventives measures consist of a series of health test or screenings that everyone should undergo to stay healthy and prevent disease.These tests vary based on age, gender and existing health conditions.

Completing preventive tests on time helps your health conditions under control and leads to a better quality of life.

Preventive tests for women:

  • Breast Cancer Screening
    Required exam: Mammography
    Who should have this test: Women between 40 and 74 years old
    Frequency: One every two years

  • Osteoporosis Management in Women Had a Fracture
    Required exam: Bone Density Test
    Who should have this test: Women aged 67-85 who have sustained a fracture (the examination must be performed within the first six months following the date of the fracture)
    Frequency: Every two years

Preventive measures:

  • Colorectal Cancer Screening
    Required exam: May be one of the following:

    • Fecal Occult Blood (must be carried out during the current year)
    • Sigmoidoscopy (carried out during the current year or in the preceding four years)
    • Colonoscopy (carried out during the current year or during the preceding nine years)

    Who should have this test: Anyone from 45 to 75 years old

  • Flu Vaccine
    Description: Vaccine to prevent the spread of influenza
    Who should be vaccinated: Everyone over 50 years of age
    Frequency: Once a year

Preventive tests for patients with diabetes:

  • Glycemic Status Assessment for Patients with Diabetes (GSD)
    Test: Glycosylated hemoglobin test (HbA1c)
    Who should have this test: Any patient between the ages of 18 and 75 with a diagnosis of type I and type II diabetes
    Frequency: Every 3 to 6 months (the result must be within control limits, with a value of less than 9.0%)

  • Eye Exam for Patients with Diabetes
    Required exam: Dilated eye or retinal exam for the detection of diabetic retinopathy
    Who should have this test: Any patient between 15 and 75 years of age with a diagnosis of type I or type II diabetes
    Frequency: Every year

  • Kidney Health Evaluation for patients with Diabetes
    Required test: Estimated glomerular filtration rate (eGFR) test and quantitative urine microalbumin to creatinine ratio (uACR) test
    Test: Blood test and urine test

    • Estimated glomerular filtration rate test (eGFR) – blood
    • Albumin-creatinine test (uACR) – urine

    Who should have this test: Patients aged 18 to 85 with a diagnosis of type I and type II diabetes
    Frequency: Once a year

Remember to talk to your doctor about the following topics:

  • Bladder Control Problems (urinary incontinence)
  • Preventing Falls
  • Recommendations for Physical Activity
  • Nutrition
  • General Care for Your Physical and Mental Health
  • Advance Directives
  • Annual physical exam
  • Vaccinations
  • Laboratory tests
  • Medication reconciliation after hospital discharge
  • Emergency room visits