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Sales Representative

1-833-779-7999

Your call may be directed and answered by a licensed insurance sales agent.

TTD Users

1-866-620-2520

Monday through Sunday, from 8:00 a.m. to 8.00 p.m.

1. How do I file a grievance with my Triple-S Advantage plan?

  • You may call 1-888-620-1919 from Monday thru Sunday, 8:00 am to 8:00 pm. TTY/TDD users may call 1-866-620-2520.
  • You may also:
    • send an email to
    • send a fax to (787) 993-3261
    • mail your grievance to:
      Triple-S Advantage
      Department of Grievances and Appeals
      PO Box 11320
      San Juan, PR 00922

Member Service

1-888-620-1919

TTY/TDD users

1-866-620-2520

Monday thru Sunday,
from 8:00 am to 8:00 pm

Service for Providers

1-855-886-7474

Monday thru Friday,
from 8:00 am to 5:00 pm

Teleconsulta

1-800-255-4375

Dedicated Teleconsulta for TTY/TDD Callers: 711 | 1-855-209-2639

Teleconsejo

1-877-879-5964
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