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TTY/TDD Users
Monday through Sunday, from 8:00 a.m. to 8.00 p.m.
Thank you for choosing us to take care of your health. As a member of our plan, you have a committed ally dedicated to your well-being, ready to support you every step of the way in your medical care. Our team is here to assist, guide, and ensure you make the most of the benefits, savings, and services designed especially for you. Thank you for trusting us to help you live a healthy and happy life.
You're ready to start using your plan!
Discover how to access your services, manage your medications, schedule medical appointments, and take advantage of using our preferred network services.
Save time and copays by visiting urgent care centers instead of emergency rooms: If you need urgent medical attention but it's not a life-threatening emergency, consider going to an urgent care center instead of the emergency room. You'll receive faster, more efficient care and save on copays.
Schedule a visit to your primary care provider every three months: Regular check-ups help you monitor your health, prevent potential complications, and detect conditions early for timely treatment.
Stay on top of your preventive screenings: Get regular preventive screenings based on your age, gender, and medical history. Following these recommendations helps protect your health and detect any conditions early.
Use your medications responsibly: During your primary care visits, always inform your doctor about all the medications you are taking.
Save by visiting hospitals in our Preferred Network.
PREFERRED HOSPITALS1
Visit multi-service clinics to access a variety of healthcare services all in one location.
The majority of services offered at Salus and Metro Pavía Clinics have a $0 copay for you.1
SALUS
Multi-Service Clinics
1Other providers available in the network.
Save with your Combocard!
If your coverage includes this benefit, you have access to pay for items and utilities that help us support your nutrition and overall well-being.
Call us or check your Evidence of Coverage to confirm if you have the benefit and the available amount.
Participating businesses and providers
You can activate it by phone or online:
See how to activate your card step by step. It's easy!
To activate it by phone, call 1-844-333-3072, toll-free, 24/7.
To activate it online, visit: tarjeta.sssadvantage.com
See the latest transactions
Check your balance
REMEMBER: Your ComboCard does not replace your health plan card. It will only be used to access the money fund benefit for purchases and payments according to your coverage.
Your medicines and OTC coverage
Learn what to do if you have a medication that is not on our formulary and how you can use your OTC benefit.
To ensure you have access to your medications, we offer a one-month temporary supply at the beginning of your enrollment.
To receive this temporary supply, it’s important to know that:
* If the prescription is for less than 30 days, you can receive multiple refills until you have a full month's supply. You must request the temporary supply within the first 90 days of your enrollment.
With the OTC benefit, you can save on items and medications to care for your health at home, such as pain relievers, vitamins, diapers, first aid supplies, and more.
Call us or check your Evidence of Coverage to confirm if you have the benefit. The benefit is deposited every 3 months or monthly, depending on your coverage, and does not accumulate. Be sure to use it before the period ends.
We are here to answer any questions you may have about your current coverage, from clarifications about your benefits and pending preauthorizations to coordinating healthcare services and more. Our goal is to provide the support you need to make the most of your plan.
Technology for your comfort and well-being
We want you to take control of your health, and technology can help! That’s why we offer digital tools that make your life easier and connect you with your health plan quickly and effortlessly.
Here are some things you can do from the comfort of your home:
Schedule transportation for your appointments
Multi Service Transport 787-328-9033 Metro and North
Ida y Vuelta Inc. 787-842-8777 South, West, and Northwest
Med Transport 787-854-0505 Metro, North, and Center
TransCita 787-771-6900 Islandwide
Varmed Transcare 787-705-0770 Metro and North
Medgo Transport 787-985-2200 Metro and East
Monday thru Sunday from 8:00 a.m. to 8:00 p.m.
Come to one of our service offices, where we’ll be happy to provide personalized guidance and answer any questions you may have about your plan.
Aguadilla Medical Services Building, 2nd Floor Offices 208, 211, and 212 Rd. #2, Km. 129.3
Triple-S Salud Angora Shopping Center Ave. Luis Muñoz Marín Esq. Troche
Monte Real Num. 18, Km 45.6, Rd. #2
Caribbean Cinemas Building Suite 101, Rd. #2
Plaza Carolina 2nd Floor (next to the Post Office)
Del Norte Profesional Plaza Office 203
Forest Hill Plaza Marginal Rd. 167 Local #1
Triple-S Salud Building Rd. 114, Km. 1.1 Bo. Guanajibo
Triple-S Building Ave. Maruca 4-A, Bo. Canas (in front of Ponce Town Center)
Triple-S Headquarters 1441 Ave. F.D. Roosevelt
Plaza Las Américas 2nd Floor (North parking entrance)
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