About us

About us

We are focused on prevention and on ensuring that our beneficiaries enjoy a healthy and fulfilling life.

As members of the Triple-S Group, the leading insurance company in Puerto Rico, and as an independent licensee of the BlueCross BlueShield Association, we offer a broad portfolio of Medicare Advantage products and services for beneficiaries with Medicare Part A and Part B.

Our aim is to offer all our beneficiaries the best service and health care.

Our Vision

To be recognized as the most effective and highest-quality Medicare Advantage organization, and as the intellectual leader in the markets we serve.

Our Mission

To take better care of your health, well-being, and peace of mind during life’s expected and unexpected events.

Values

  • Accountability: We honor our individual and collective commitments with a sense of urgency.
  • Integrity: We conduct ourselves in an ethical manner in all our actions.
  • Respect: We value the dignity and diversity of our people, and we contribute to their development and well-being.
  • Service Oriented: We endeavor to provide the best quality service to all our constituents.
  • Excellence: We strive to improve ourselves continuously, with the highest levels of efficiency and effectiveness.
  • Innovation –:We foster creativity and experimentation to evolve and create competitive advantage.
  • Community Engagement: We contribute to improving quality of life in the communities we serve.

Last update: 10/04/2017

Get in touch with our experts:

Sales Representative

1-877-207-8777

TTY/TDD Users

Monday through Friday
from 8:00 a.m. to 8:00 p.m.

I am undecided. Please call me to provide some guidance.

By completing this form, you as a beneficiary or authorized representative agree to have one of our sales representatives contact you to discuss the products Triple-S Advantage offers under Part C. Please be aware that the person calling you is a Medicare employee or subcontractor. They do not work directly with the federal government. This person could receive compensation based on your plan enrollment.

This selection does NOT obligate you to enroll in a plan, it does not affect your current membership, and it will not enroll you in another Medicare plan.

Get to Know Medicare

Member Service

1-888-620-1919

TTY/TDD users

1-866-620-2520

Monday thru Sunday, from 8:00 am to 8:00 pm

Service for Providers

1-855-886-7474

Monday thru Friday, from 8:00 am to 5:00 pm

Teleconsulta

1-800-255-4375

Teleconsejo

1-877-879-5964

Your opinion is important to us

We want to improve and provide you with a better service, so we would like to learn more about your experience on our website and get your feedback.

How was your overall experience in the website?

How would you rate the look (appearance) of this website?

How clear was the information provided?

How easy to use was the website?

Suggestions/Feedback:

loader