The Triple-S Quality Improvement Program provides the work structure for the Clinical Quality Division to monitor and evaluate the quality of care offered to our beneficiaries.
The program allows us to achieve our corporate commitment to continuously improve the services we offer, through the analysis of quality indicators and the re-evaluation of existing initiatives or the implementation of new initiatives. In addition, the program helps us meet CMS requirements to offer preventive services that benefit our affiliates.
Our Quality Improvement Program has several components:
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As part of the quality plan for 2018, we will continue to promote access to preventive services through the use of clinical guidelines, satisfaction with the services received and measuring our execution through HEDIS measures, identifying those areas to be improved.We will promote the continuous participation of members in clinical care programs, educational activities and in the integration of physical and mental care.
For more information about our Quality Improvement Program you can contact the Clinical Quality Division by calling (787) 273-1110 Ext. 3056 or 3285
Last update: 10/06/2018