This reflects the quality of the service and care we provide to our members every day.
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Our preferred network keeps growing so we can be there for you and provide you with the best health care, wherever you are in Puerto Rico. Below is a list of all the hospitals and clinics that are part of the great Triple-S preferred network.
1
Metro Pavía Clinic Arecibo
Zona Industrial Víctor Rojas, Arecibo
2
Clínica Yagüez
117 Calle Ramon Valdes, Mayagüez
3
Metro Pavía Healthcare Center
Calle Marina Ponce
4
Metro Pavia Clinic Aguadilla
Bo. Camaseyes Carr. 107, Aguadilla
5
Metro Pavia Clinic Sabana Grande
Carr. 102 Km 39.1 Sabana Grande
6
Salus Guaynabo
Ave Casa Linda 1 Ste 101
7
Salus Hato Rey
400 Franklin D Roosevelt Ste 103
8
Salus Carolina
Bo. Sabana Abajo Carr 190 Km 1.8
9
Salus Ponce
Edif Torre Sofia 1825 Calle Navarra Ste 301-304
10
Ashford Hospital
1451 Ashford Ave., San Juan
11
Doctors’ Center Hospital Bayamón
Ext. Hnas. Dávila, Calle J9, Bayamón
12
Doctors’ Center Hospital Carolina
Fernández Juncos Ave., Carolina
13
Doctors’ Center Hospital San Juan
1395 Calle San Rafael, Pda. 20, San Juan
14
Doctors’ Center Hospital Manatí
Carr. 2 Km 47.7, Bo. Cotto Norte
15
Hospital Pavía Yauco
Carr. 128 Km. 1.0, Yauco
16
Hospital Dr. Susoni
P.O. Box 145200, Arecibo
17
Hospital Metropolitano Dr. Pila
2435 Luis A. Ferré Blvd., Ponce
18
Hospital Metropolitano de la Montaña
Calle Isaac González, Esq. Ledesma, Utuado
19
Hospital Metropolitano de San Germán
8 Calle Luz Celenia Tirado, San Germán
20
Hospital Pavía Arecibo
129 San Luis Ave., Arecibo
21
Hospital San Lucas
917 Tito Castro Ave., Ponce
22
Manatí Medical Center
Urb. Atenas, Calle Hernández Carrión, Manatí
23
Mayagüez Medical Center
410 Hostos Ave., Bo. Sábalos, Mayagüez
24
Hospital Perea in Mayagüez
15 Calle Dr. Basora, Mayagüez
25
Doctors’ Center Hospital Orlando Health – Dorado
PR 696, Dorado
$0 copay on essential services such as:
Get a lower copay on hospitalizations at hospitals in our preferred network.
Monday thru Sunday, from 8:00 am to 8:00 pm
Monday thru Friday, from 8:00 am to 5:00 pm
Dedicated Teleconsulta for TTY/TDD Callers: 711 | 1-855-209-2639
By clicking this link, you are leaving the website of Triple-S Advantage. If you need further assistance you may contact the Member Service Center of Triple-S Advantage at 1-888-620-1919. (TTY users should call 1-866-620-2520.) Hours are Monday through Sunday from 8:00 am to 8:00 pm.
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Triple-S Advantage has a strong commitment to protecting the confidentiality of our members’ sensitive information. We take information privacy very seriously and it is important to us that our members are made fully aware of a potential privacy issue. We have learned that personal information of some of our members, including their name, health plan identification number, date of service in which treatment was provided, and treatment codes describing the service provided was mailed to the wrong address. The Social Security Numbers and date of birth of our members were NOT disclosed as a result of this incident.
On December 5, 2017, Triple-S Advantage discovered that notices sent in November 2017 to health care providers involved in the treatment of our members were mailed to the wrong address. However, we have not received any indication that the information has been accessed or used by an unauthorized individual.
Triple-S Advantage has performed an extensive investigation into why and how their personal information was disclosed. We have taken immediate steps to ensure additional notices to our members and your health care providers are sent to the correct address, such as: correction of the mailing process, completion of testings and sending the letters to the correct address of your provider. The members who may have been affected by this incident will receive first-class mail notices.
We have reported the incident to the required government agency, the Health Insurance administration of Puerto Rico (ASES) and will comply with the evaluation as required by the Office of Civil Rights within the time period established.
We are making an announcement about this incident so that affected Triple-S Advantage members can consider taking action to reduce the chances that their personal information will be misused:
If you or a family member belong to Triple-S Advantage and want additional information about the incident, you may contact our Customer Service Department from Monday through Sunday from 8:00 am to 8:00 pm at our toll-free number 1-888-620-1919, TTY users should call 1-866-620-2520 or by e-mail at: *protected email*.
You may also visit our Internet website advantage.grupotriples.com for further information.
If you are a Medicare Platino member, you can also contact the Health Insurance Administration of Puerto Rico (ASES) at or Customer and Providers Services Offices (PROBENE) at 1-800-981-2737/1-800-981-ASES from Monday through Friday 8:00 am to 4:30 pm, a Customer Services Representative will assist you. TTY users should call (787) 474- 3389. You can also contact us by email at *protected email*.
Triple-S Advantage sincerely apologize and regret this situation. The privacy and security of our member’s information is very important. We are working hard to strengthen our processes for the benefit and protection of our members.
Please Note: Triple-S Advantage will NOT call or email anyone requesting any personal information as a result of this incident. If you receive an unsolicited call or email that appears to be from Triple-S Advantage, your local hospital or physician office, please do not provide any personal information in response to these calls or emails.
Triple-S Advantage, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Triple-S Advantage, Inc. cumple con las leyes federales aplicables de derechos civiles y no discrimina por razón de raza, color, origen de nacionalidad, edad, discapacidad, o sexo. Triple-S Advantage Inc. 遵守適用的聯邦民權法律規定，不因種族、膚色、民族血統、年 齡、殘障或性別而歧視任何人ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call: 1-888-620-1919 (TTY: 1-866-620- 2520). ATENCIÓN: Si usted habla español, servicios de asistencia lingüística están disponibles libre de cargo para usted. Llame al: 1-888-620-1919 (TTY: 1-866-620-2520). 注意:如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-888-620-1919 (TTY: 1-866-620-2520)。
Keep at hand the contact information of Triple-S Advantage providers. Fill out the form below to request a printed version of the document.
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