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Sales Representative


Your call may be directed and answered by a licensed insurance sales agent.

TTD Users


Monday through Sunday, from 8:00 a.m. to 8.00 p.m.


Health helpline available 24 hours a day, 7 days a week.
Our TeleConsulta nursing professionals will be happy to answer all your health-related questions.

What kinds of medical questions can I ask TeleConsulta?

  • You feel ill, you are experiencing pain, and you do not know what to do.
  • You have drug-related questions.
  • You want more information about conditions such as asthma, diabetes, and hypertension, among others.
  • You have questions about a procedure or routine exam.
  • You do not know if you should go to the emergency room, make a medical appointment, or if there is anything you could do to relieve your symptoms at home in a safe and reliable manner.

Your calls to TeleConsulta are toll-free, and you may call from anywhere in Puerto Rico or the United States. The phone number appears on the back of your Triple-S Advantage plan membership card. Remember to have your card at hand when you call TeleConsulta.

Member Service


TTY/TDD users


Monday thru Sunday,
from 8:00 am to 8:00 pm

Service for Providers


Monday thru Friday,
from 8:00 am to 5:00 pm



Dedicated Teleconsulta for TTY/TDD Callers: 711 | 1-855-209-2639