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Sales Representative

1-833-779-7999

Your call may be directed and answered by a licensed insurance sales agent.

TTD Users

1-866-620-2520

Monday through Sunday, from 8:00 a.m. to 8.00 p.m.

TeleConsulta

Health helpline available 24 hours a day, 7 days a week.
Our TeleConsulta nursing professionals will be happy to answer all your health-related questions.

What kinds of medical questions can I ask TeleConsulta?

  • You feel ill, you are experiencing pain, and you do not know what to do.
  • You have drug-related questions.
  • You want more information about conditions such as asthma, diabetes, and hypertension, among others.
  • You have questions about a procedure or routine exam.
  • You do not know if you should go to the emergency room, make a medical appointment, or if there is anything you could do to relieve your symptoms at home in a safe and reliable manner.

Your calls to TeleConsulta are toll-free, and you may call from anywhere in Puerto Rico or the United States. The phone number appears on the back of your Triple-S Advantage plan membership card. Remember to have your card at hand when you call TeleConsulta.

Last update: 15/10/2020

Member Service

1-888-620-1919

TTY/TDD users

1-866-620-2520

Monday thru Sunday,
from 8:00 am to 8:00 pm

Service for Providers

1-855-886-7474

Monday thru Friday,
from 8:00 am to 5:00 pm

Teleconsulta

1-800-255-4375

Dedicated Teleconsulta for TTY/TDD Callers: 711 | 1-855-209-2639

Teleconsejo

1-877-879-5964
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