2. What is a grievance? Grievance: A type of complaint you can file regarding us or one of our participating health care providers or pharmacies,… (Search: 1 in body, 1 in title, 1 in categories, 1 in tags, 1 in other taxonomies, 1 in comments. Score: 20.5) Read more
3. Can someone else file a grievance on my behalf? Appointment of Representative If a member wishes to appoint a representative to file a grievance, he/she must request a coverage… (Search: 1 in body, 1 in title, 1 in categories, 1 in tags, 1 in other taxonomies, 1 in comments. Score: 20.5) Read more
1. What should I do if I am denied a drug or therapy and I disagree with this determination? Appeals process for Part D prescription drugs How do I file a prescription drug appeals (Part D)? If you do… (Search: 1 in body, 1 in title, 1 in categories, 1 in tags, 1 in other taxonomies, 1 in comments. Score: 20.5) Read more
1. What is Teleconsulta? Teleconsulta is the medical advice line for Triple-S members, available 24 hours, 7 days a week. Calling Teleconsulta is free… (Search: 1 in body, 1 in title, 1 in categories, 1 in tags, 1 in other taxonomies, 1 in comments. Score: 20.5) Read more
2. Who will be assisting me in Teleconsulta? All calls to Teleconsulta will be answered by health care professionals with expertise at various hospitals and medical centers…. (Search: 1 in body, 1 in title, 1 in categories, 1 in tags, 1 in other taxonomies, 1 in comments. Score: 20.5) Read more
3. When should I call Teleconsulta? You may call Teleconsulta for any of the following issues: You feel ill or are experiencing pain and don’t know… (Search: 1 in body, 1 in title, 1 in categories, 1 in tags, 1 in other taxonomies, 1 in comments. Score: 20.5) Read more
1. hat is the Teleconsejo hotline? Teleconsejo provides 24/7 access to advice for mental health issues, such as anxiety, emotional crises, depression, and the management of… (Search: 1 in body, 1 in title, 1 in categories, 1 in tags, 1 in other taxonomies, 1 in comments. Score: 20.5) Read more
1. What should I do to fill a prescription at a participating pharmacy? You can fill out maintenance drug prescriptions at a preferred pharmacy, or you can request our mail-order pharmacy service. Maintenance… (Search: 1 in body, 1 in title, 1 in categories, 1 in tags, 1 in other taxonomies, 1 in comments. Score: 20.5) Read more
2. What should I do if my prescription is not included in the Triple-S Advantage Drug List? If your medication is not included in the Drug List you have at home, please check the updated Drug List… (Search: 1 in body, 1 in title, 1 in categories, 1 in tags, 1 in other taxonomies, 1 in comments. Score: 20.5) Read more
3. How do I request a drug exception? You or your physician could request an exception to have the plan cover your medication. If your physician says there… (Search: 1 in body, 1 in title, 1 in categories, 1 in tags, 1 in other taxonomies, 1 in comments. Score: 20.5) Read more